The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
شعار
  • Support
تسجيل الدخول

كل منشورات المجتمع

إظهار المواضيع إظهار كل المنشورات
إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • Thanks for over 130K Views :)
    • Ahmed_amado
    • 13 فبراير، 2021 10:48
    3 تعليقات
  • Thanks for over 130K Views :)
    • Ahmed_amado
    • 13 فبراير، 2021 10:48
    2 تعليقات
  • Remote Control Helicopter Lens
    • ishpreetsingh22
    • 13 فبراير، 2021 10:34
    2 تعليقات
  • i have 1000 effects
    • Permanently deleted user
    • 13 فبراير، 2021 08:03
    0 تعليقات
  • RUB THE COLORS LENS RUB WITH FINGER
    • ishpreetsingh22
    • 13 فبراير، 2021 06:43
    0 تعليقات
  • Make foreground object semi transparent
    • Permanently deleted user
    • 13 فبراير، 2021 03:54
    2 تعليقات
  • NEW LENS
    • ardaberk05
    • 13 فبراير، 2021 00:39
    2 تعليقات
  • NEW LENS
    • ardaberk05
    • 13 فبراير، 2021 00:38
    2 تعليقات
  • Pretty Grain
    • lizann.ibrahim
    • 12 فبراير، 2021 18:46
    4 تعليقات
  • Download button not working
    • Permanently deleted user
    • 12 فبراير، 2021 16:50
    • تم التحرير
    0 تعليقات
  • Can i crease a lens on iphone
    • Permanently deleted user
    • 12 فبراير، 2021 09:22
    1 تعليق
  • Smai5500
    • sooss150
    • 12 فبراير، 2021 08:57
    0 تعليقات
  • Can't find giphy button
    • Permanently deleted user
    • 12 فبراير، 2021 07:46
    1 تعليق
  • lens community
    • sadiq_wittier9
    • 12 فبراير، 2021 07:08
    1 تعليق
  • Lens Studio Basic Tutorials
    • ishpreetsingh22
    • 12 فبراير، 2021 06:26
    1 تعليق
  • Stock Paint Lens Using Graph
    • ishpreetsingh22
    • 12 فبراير، 2021 06:22
    2 تعليقات
  • program freezing when opening.
    • Permanently deleted user
    • 12 فبراير، 2021 01:23
    1 تعليق
  • public profile تمت الإجابة عليه
    • zizoagha6
    • 11 فبراير، 2021 22:35
    2 تعليقات
  • Z12 THIS LENS IS YOUR DREAM
    • zizoagha6
    • 11 فبراير، 2021 22:24
    3 تعليقات
  • Z14 LOOK THIS LENS
    • zizoagha6
    • 11 فبراير، 2021 22:22
    2 تعليقات
  • Z14 LOOK MY NEW PROJECT
    • zizoagha6
    • 11 فبراير، 2021 22:21
    3 تعليقات
  • Masamir lense
    • i-ox
    • 11 فبراير، 2021 20:20
    3 تعليقات
  • New lens creator, Subscribe please.
    • varunvdn
    • 11 فبراير، 2021 20:19
    0 تعليقات
  • Gangnam Style AR
    • i-ox
    • 11 فبراير، 2021 20:17
    • تم التحرير
    3 تعليقات
  • JOKAR lens
    • i-ox
    • 11 فبراير، 2021 20:04
    0 تعليقات
  • Website take too much time need help?
    • Permanently deleted user
    • 11 فبراير، 2021 19:31
    0 تعليقات
  • I need some help on adding a 3D Object.
    • Permanently deleted user
    • 11 فبراير، 2021 17:56
    0 تعليقات
  • عدسة الوقت والتاريخ والاسم
    • فهد السبيعي
    • 11 فبراير، 2021 17:03
    0 تعليقات
  • Color Correction Not Working.
    • Permanently deleted user
    • 11 فبراير، 2021 15:43
    1 تعليق
  • [Helicopter Liftoff]
    • SirQu3ntin
    • 11 فبراير، 2021 12:44
    6 تعليقات
  • «
  • ‹
  • 291
  • 292
  • 293
  • 294
  • 295
  • 296
  • 297
  • 298
  • 299
  • 300
  • 301
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It