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  • x31337 [Animated 3D]
    • nea
    • June 20, 2021 02:56
    4 comments
  • Dorime Horror Lens
    • z1nar
    • June 20, 2021 01:56
    1 comment
  • Blush emoji with hearts
    • Wasim Ghole
    • June 20, 2021 01:04
    3 comments
  • 3D heart Crown
    • Wasim Ghole
    • June 20, 2021 01:02
    1 comment
  • Confused lens
    • Wasim Ghole
    • June 20, 2021 00:57
    2 comments
  • Dark Night
    • Aloka
    • June 20, 2021 00:21
    1 comment
  • Rose
    • Aloka
    • June 20, 2021 00:20
    1 comment
  • Dark Night
    • Aloka
    • June 20, 2021 00:19
    0 comments
  • Try TruBlu! I used procreate for my highlights and turn into pngs for lens studio.
    • Itzjustkazz
    • June 20, 2021 00:03
    1 comment
  • Ahhh! This was a pretty good project tbh
    • Itzjustkazz
    • June 20, 2021 00:01
    1 comment
  • Ahhh! This was a pretty good project tbh
    • Itzjustkazz
    • June 20, 2021 00:01
    0 comments
  • My best friend likes purple lol
    • Itzjustkazz
    • June 20, 2021 00:00
    0 comments
  • I get tired of writting or drawing an S
    • Itzjustkazz
    • June 20, 2021 00:00
    0 comments
  • Spend is doing pretty well!
    • Itzjustkazz
    • June 19, 2021 23:59
    0 comments
  • ☺️☺️
    • Itzjustkazz
    • June 19, 2021 23:58
    0 comments
  • I've Been Playing With Color Corrections To See If I Can Get The Hang Of It, Try "ShyGirl"
    • Itzjustkazz
    • June 19, 2021 23:57
    0 comments
  • new lenses try out royal noice
    • ahmad_chiway
    • June 19, 2021 20:17
    0 comments
  • new lenses try out
    • ahmad_chiway
    • June 19, 2021 20:16
    0 comments
  • new lenses try out banana face
    • ahmad_chiway
    • June 19, 2021 20:16
    0 comments
  • NEW LENSES TRY UT J3 ROYAL NOISE
    • ahmad_chiway
    • June 19, 2021 20:15
    0 comments
  • NEW LENSES TRY UT J3 ROYAL NOISE
    • ahmad_chiway
    • June 19, 2021 20:14
    0 comments
  • Riro
    • Adnanelbalushi
    • June 19, 2021 18:54
    0 comments
  • SunShine
    • Adnanelbalushi
    • June 19, 2021 18:48
    0 comments
  • Black Stone
    • Adnanelbalushi
    • June 19, 2021 18:45
    0 comments
  • Rozes
    • Adnanelbalushi
    • June 19, 2021 18:37
    0 comments
  • NU Skin
    • Adnanelbalushi
    • June 19, 2021 18:24
    0 comments
  • Old Shake Head Animated
    • nea
    • June 19, 2021 18:15
    1 comment
  • 3dnano Grain
    • Adnanelbalushi
    • June 19, 2021 18:12
    0 comments
  • flower lens
    • Permanently deleted user
    • June 19, 2021 17:59
    0 comments
  • made a lens for father's day, check it out!
    • Permanently deleted user
    • June 19, 2021 17:07
    0 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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