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  • 3D red floral around face
    • saqib_m55
    • July 09, 2021 16:22
    0 comments
  • Lyla Lens Face Bute
    • Siham Beghzali
    • July 09, 2021 14:27
    2 comments
  • Matrix Face
    • lavishjassal1
    • July 09, 2021 07:52
    3 comments
  • Arsene Lupin
    • gkalra321
    • July 11, 2021 09:37
    • Edited
    0 comments
  • Normally I’d Use The UI Widget But It Wouldn’t Give The Artistic Feature This Lens Has. I Created All These Buttons Which Gives Users The Option To Mix Any Feature They Like!
    • Itzjustkazz
    • July 08, 2021 23:30
    0 comments
  • new LENSES I'm the evil
    • ahmad_chiway
    • July 08, 2021 21:13
    1 comment
  • new LENSES mozilla 3d
    • ahmad_chiway
    • July 08, 2021 21:13
    1 comment
  • new LENSES smel 3d
    • ahmad_chiway
    • July 08, 2021 21:12
    1 comment
  • ru.ian's Summer Lens Preview Pack!
    • ru.ian
    • July 08, 2021 21:10
    3 comments
  • Wedding Dress
    • Helena Bahdzel
    • July 08, 2021 18:21
    1 comment
  • Bathrobe
    • Helena Bahdzel
    • July 08, 2021 18:20
    1 comment
  • Sports Suit
    • Helena Bahdzel
    • July 08, 2021 18:19
    1 comment
  • Akira
    • Helena Bahdzel
    • July 08, 2021 18:19
    1 comment
  • Kigurumi bunny
    • Helena Bahdzel
    • July 08, 2021 18:18
    0 comments
  • Naruto Uzumaki
    • Helena Bahdzel
    • July 08, 2021 18:17
    1 comment
  • This Took Forever Since MY Laptop Died And My Project Wasn’t Saved. So I Went From Scratch.
    • Itzjustkazz
    • July 08, 2021 17:15
    0 comments
  • Ahhh! I love how the outline glitches!
    • Itzjustkazz
    • July 08, 2021 17:13
    0 comments
  • This was pretty fun to make! ☺️
    • Itzjustkazz
    • July 08, 2021 17:12
    0 comments
  • I Always Thought The Buckingham Palace Would Look Nicer Rose Pink!
    • Itzjustkazz
    • July 08, 2021 17:09
    0 comments
  • "Skull space futur"
    • Sudi
    • July 08, 2021 15:19
    5 comments
  • Devil Lens - Audio Analyzer
    • Noah Lupowitz
    • July 08, 2021 13:08
    1 comment
  • Anime x (cartoon face)
    • saqib_m55
    • July 08, 2021 12:20
    2 comments
  • beautiful face lens
    • Siham Beghzali
    • July 08, 2021 10:51
    1 comment
  • Lens pink
    • Siham Beghzali
    • July 08, 2021 10:49
    1 comment
  • Lens Moon
    • Siham Beghzali
    • July 08, 2021 10:46
    1 comment
  • UEFA EURO2020 FINALS LENS
    • Regina Jasmine
    • July 08, 2021 05:03
    2 comments
  • Light effects ( face )
    • Hsn4-4
    • July 08, 2021 02:53
    6 comments
  • Skull face
    • Hsn4-4
    • July 08, 2021 02:52
    4 comments
  • Evening effect
    • Hsn4-4
    • July 08, 2021 02:51
    3 comments
  • Coffee mode
    • Hsn4-4
    • July 08, 2021 02:50
    3 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

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What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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