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  • Lace fashion
    • Maha
    • October 19, 2021 16:54
    0 comments
  • Cleopatra dress
    • Maha
    • October 19, 2021 16:52
    0 comments
  • Gold fashion
    • Maha
    • October 19, 2021 16:41
    0 comments
  • Wing fashion
    • Maha
    • October 19, 2021 16:41
    0 comments
  • Gray fashion
    • Maha
    • October 19, 2021 16:39
    0 comments
  • The Red dress
    • Maha
    • October 19, 2021 16:37
    0 comments
  • Brainy Skull
    • Permanently deleted user
    • October 19, 2021 14:00
    0 comments
  • BLOODY SKELETON
    • justin.crx
    • October 19, 2021 11:48
    1 comment
  • https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=cfeb9cc00b254fcd9f572dffd7262ab5&metadata=01
    • Permanently deleted user
    • October 19, 2021 10:36
    2 comments
  • yhoo check my new creation
    • Permanently deleted user
    • October 19, 2021 10:34
    0 comments
  • Check our my Retro effect lens! 🔥
    • z1nar
    • October 19, 2021 10:10
    1 comment
  • Squid Games Lens
    • Wasim Ghole
    • October 19, 2021 09:00
    • Edited
    1 comment
  • Roll The Dice
    • Wasim Ghole
    • October 19, 2021 08:55
    • Edited
    1 comment
  • “Spooky 👻”
    • snapbyviko
    • October 20, 2021 12:02
    • Edited
    2 comments
  • Change preview webcam source?
    • Permanently deleted user
    • October 19, 2021 07:13
    2 comments
  • michael myers lens
    • Permanently deleted user
    • October 19, 2021 03:34
    0 comments
  • masq on masq off
    • Harpx0
    • October 19, 2021 00:37
    0 comments
  • Ahmad
    • Permanently deleted user
    • October 18, 2021 23:25
    0 comments
  • Creating 3d Prefab on Hand Tracking
    • Pankaj Parmar
    • October 18, 2021 20:29
    0 comments
  • new LENSES TRY OUT nature brown
    • ahmad_chiway
    • October 18, 2021 19:37
    0 comments
  • new LENSES TRY OUT lily
    • ahmad_chiway
    • October 18, 2021 19:36
    0 comments
  • new LENSES TRY OUT wafel
    • ahmad_chiway
    • October 18, 2021 19:34
    0 comments
  • new LENSES TRY OUT zews
    • ahmad_chiway
    • October 18, 2021 19:31
    0 comments
  • new LENSES TRY OUT vamo
    • ahmad_chiway
    • October 18, 2021 19:29
    0 comments
  • How to Add Top-Bottom transition in Eraser Post effect ??
    • dheeraj0308
    • October 18, 2021 19:28
    0 comments
  • new LENSES TRY OUT evo
    • ahmad_chiway
    • October 18, 2021 19:28
    0 comments
  • New LENSES TRY OUT a-old pic
    • ahmad_chiway
    • October 18, 2021 19:27
    0 comments
  • new LENSES TRY out cinematic
    • ahmad_chiway
    • October 18, 2021 19:25
    0 comments
  • new LENSES TRY out dark
    • ahmad_chiway
    • October 18, 2021 19:23
    0 comments
  • new LENSES TRY out chrome
    • ahmad_chiway
    • October 18, 2021 19:22
    0 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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