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  • ray new lens
    • rebwardlawar
    • February 13, 2022 11:44
    0 comments
  • mino new lens
    • rebwardlawar
    • February 13, 2022 11:44
    0 comments
  • somi new lens
    • rebwardlawar
    • February 13, 2022 11:43
    0 comments
  • ivy new lens
    • rebwardlawar
    • February 13, 2022 11:43
    0 comments
  • roz new lens
    • rebwardlawar
    • February 13, 2022 11:42
    0 comments
  • Belle New lens
    • rebwardlawar
    • February 13, 2022 11:42
    0 comments
  • mangt new lens
    • rebwardlawar
    • February 13, 2022 11:41
    0 comments
  • Astro-Crown 3D New Lens
    • rebwardlawar
    • February 13, 2022 11:41
    0 comments
  • long nose 3D lens
    • rebwardlawar
    • February 13, 2022 11:40
    0 comments
  • siva new lens
    • rebwardlawar
    • February 13, 2022 11:40
    0 comments
  • julia new lens
    • rebwardlawar
    • February 13, 2022 11:39
    0 comments
  • turin new lens
    • rebwardlawar
    • February 13, 2022 11:39
    0 comments
  • mayle new lens
    • rebwardlawar
    • February 13, 2022 11:38
    0 comments
  • cinderella new lens
    • rebwardlawar
    • February 13, 2022 11:38
    0 comments
  • rylie new lens
    • rebwardlawar
    • February 13, 2022 11:37
    0 comments
  • woman boxing 3D
    • rebwardlawar
    • February 13, 2022 11:37
    0 comments
  • tantush new lens
    • rebwardlawar
    • February 13, 2022 11:36
    0 comments
  • Snow man 3ED lens
    • rebwardlawar
    • February 13, 2022 11:36
    0 comments
  • belleza new lens
    • rebwardlawar
    • February 13, 2022 11:35
    0 comments
  • blance new lens
    • rebwardlawar
    • February 13, 2022 11:35
    0 comments
  • see you n ew lens
    • rebwardlawar
    • February 13, 2022 11:35
    0 comments
  • hudy new lens
    • rebwardlawar
    • February 13, 2022 11:34
    0 comments
  • TUTAxGRAIN New Lens
    • rebwardlawar
    • February 13, 2022 11:34
    0 comments
  • 4 SHARP New Lens
    • rebwardlawar
    • February 13, 2022 11:33
    0 comments
  • indie sharp new lens
    • rebwardlawar
    • February 13, 2022 11:32
    0 comments
  • ANA New Lens
    • rebwardlawar
    • February 13, 2022 11:32
    0 comments
  • dano new lens
    • rebwardlawar
    • February 13, 2022 11:31
    0 comments
  • HARZ New Lens
    • rebwardlawar
    • February 13, 2022 11:31
    0 comments
  • tom streaks new lens
    • rebwardlawar
    • February 13, 2022 11:30
    0 comments
  • ranini new lens
    • rebwardlawar
    • February 13, 2022 11:28
    0 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

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What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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