The forum on this site is closed for new comments and posts. Continue the conversation in the new forum, and learn more here.
Logo
  • Support
  • Forum
  • Additional Resources
  • Guides
  • Lens Studio
Sign in

All community posts

Show topics Show all posts
Show no status All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
  • Soft reflection edge on face with iridescence material graph
    • Ines Hilz
    • February 19, 2022 12:32
    • Edited
    2 comments
  • Simple countdown to date
    • bjorneri75
    • February 19, 2022 11:30
    4 comments
  • "Skull"
    • Sudi
    • February 19, 2022 09:29
    0 comments
  • 16 Missed Calls new vintage lens
    • Arjun Gupta
    • February 19, 2022 08:07
    1 comment
  • Lens Studio Older Version
    • Caio Campos
    • February 18, 2022 15:35
    7 comments
  • 16 Missed Calls
    • Arjun Gupta
    • February 18, 2022 15:21
    0 comments
  • New Lens
    • Arjun Gupta
    • February 18, 2022 14:48
    0 comments
  • 16 Missed Calls
    • Arjun Gupta
    • February 18, 2022 14:46
    0 comments
  • Camera Resolution always reverts to 720p
    • ROAM
    • February 18, 2022 11:43
    0 comments
  • Makeup
    • qatar4u
    • February 18, 2022 06:01
    0 comments
  • Kirby Mouthful Mode Lens
    • Chad Behal
    • February 18, 2022 05:45
    0 comments
  • Why does Marker Tracking ask for height of the image marker?
    • Josh Martow
    • February 18, 2022 03:57
    0 comments
  • aline dog v2
    • shaho-it
    • February 18, 2022 01:39
    0 comments
  • DisplayName does not render on device
    • Eric Bintner
    • February 17, 2022 13:05
    • Edited
    2 comments
  • Collision Triggered Spawn
    • Dibyendu Saha
    • February 17, 2022 12:20
    0 comments
  • Audience is not showing
    • deepakdeeps12
    • February 17, 2022 07:02
    • Edited
    0 comments
  • Blur Rainbow
    • Mar Twitter
    • February 16, 2022 19:56
    1 comment
  • Can I make a filter to promote alcohol brand?
    • Stephen
    • February 16, 2022 17:16
    1 comment
  • Free augmented reality wrist lens for you
    • abdullah
    • February 16, 2022 04:11
    0 comments
  • Tooty
    • dr1hsn
    • February 15, 2022 23:20
    0 comments
  • export the lens
    • B.ilk6
    • February 15, 2022 21:31
    • Edited
    0 comments
  • 3d motos
    • shaho-it
    • February 15, 2022 16:21
    0 comments
  • Lvincix
    • Lvincix
    • February 15, 2022 14:45
    0 comments
  • Steampunk Clock
    • chakdar.it
    • February 15, 2022 12:22
    0 comments
  • Robot Playground
    • chakdar.it
    • February 15, 2022 12:20
    0 comments
  • losing subscribers.
    • mikeymike85
    • February 14, 2022 23:17
    2 comments
  • ملفي التعريفي العام
    • tamim-ta18788
    • February 14, 2022 22:42
    0 comments
  • ملفي التعريفي العام
    • tamim-ta18788
    • February 14, 2022 22:40
    0 comments
  • شارك العدسة
    • tamim-ta18788
    • February 14, 2022 22:38
    0 comments
  • MY Valentine's Day Lens
    • Abdullah Al-Mahya
    • February 14, 2022 19:20
    2 comments
  • «
  • ‹
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It