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  • Light Leaks
    • deepakdeeps12
    • May 31, 2021 15:07
    • Edited
    4 comments
  • Hi guys check my happy birthday lens you can use it on your birthday 🥰 share please.
    • Pamelarose9179
    • May 31, 2021 14:38
    5 comments
  • Cookie - Grain
    • nea
    • May 31, 2021 14:26
    3 comments
  • عدسة فريق كورة
    • Dxa_1880
    • May 31, 2021 14:09
    1 comment
  • تنحيف الانف مع القلب المتحرك
    • Dxa_1880
    • May 31, 2021 14:07
    1 comment
  • How can i change snapchat auth client ID with another one at run time in Android Java?
    • Permanently deleted user
    • May 31, 2021 09:00
    • Edited
    0 comments
  • cobalt
    • Permanently deleted user
    • May 31, 2021 08:42
    5 comments
  • shadow
    • Permanently deleted user
    • May 31, 2021 08:42
    3 comments
  • golden
    • Permanently deleted user
    • May 31, 2021 08:40
    2 comments
  • Green Grudge
    • Permanently deleted user
    • May 31, 2021 08:40
    2 comments
  • vinti
    • Permanently deleted user
    • May 31, 2021 08:39
    2 comments
  • Door segmentation with snapml(fritz studio)
    • faith adewale
    • May 31, 2021 08:17
    6 comments
  • hey, check out "claret eyes"
    • shravaniman
    • May 31, 2021 07:33
    4 comments
  • another pretty futuristic lens I named C-17 (Cyborg-17) I think I deserve to be part of the OLC already 🥵😂
    • Maz1
    • May 31, 2021 07:28
    4 comments
  • 👽Organic alien mask👀
    • Permanently deleted user
    • May 31, 2021 07:12
    5 comments
  • VFX tiger
    • creatorwill
    • May 31, 2021 06:45
    6 comments
  • Liquid Paint Lens
    • ibra
    • May 31, 2021 06:44
    6 comments
  • b&w bling
    • Permanently deleted user
    • May 31, 2021 04:25
    2 comments
  • broken heart
    • Harpx0
    • May 31, 2021 04:20
    7 comments
  • Bass 2 Lens
    • ibra
    • May 31, 2021 01:52
    • Edited
    6 comments
  • View issue
    • its_aka
    • May 31, 2021 00:07
    3 comments
  • Hello loves try this devil cute filter please share
    • Pamelarose9179
    • May 30, 2021 21:43
    1 comment
  • Checkout SPADE @saurick007 crushed paper theme filter
    • Permanently deleted user
    • May 30, 2021 20:04
    4 comments
  • a23 new lenses try it
    • ahmad_chiway
    • May 30, 2021 19:51
    2 comments
  • a22 try out new lenses
    • ahmad_chiway
    • May 30, 2021 19:49
    0 comments
  • A21 new lenses try it
    • ahmad_chiway
    • May 30, 2021 19:48
    1 comment
  • TRY THIS MAKEUP LENS GOLD KISSES 😊😘
    • Pamelarose9179
    • May 30, 2021 19:11
    3 comments
  • Divine X Grain
    • Hkhalsa834
    • May 30, 2021 18:00
    3 comments
  • Please Help
    • Maha
    • May 30, 2021 17:37
    5 comments
  • WHITELY
    • nea
    • May 30, 2021 15:45
    • Edited
    1 comment
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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