The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
Logo
  • Support
Sign in

All community posts

Show topics Show all posts
Show no status All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
  • creating high voice with filter
    • Permanently deleted user
    • July 18, 2021 00:58
    1 comment
  • button to hide and show
    • ap22220
    • July 17, 2021 18:36
    1 comment
  • Question
    • Hsn4-4
    • July 17, 2021 17:29
    4 comments
  • Laughing Tears
    • Wasim Ghole
    • July 17, 2021 15:25
    4 comments
  • head furing (3D)
    • saqib_m55
    • July 17, 2021 14:25
    1 comment
  • Eid al-adha
    • al.n8a
    • July 17, 2021 12:08
    1 comment
  • space Robot
    • viiishu_07
    • July 17, 2021 11:36
    1 comment
  • Cyber Kaleido
    • nlhaal
    • July 17, 2021 11:20
    1 comment
  • CHECK OUT MY LENS!
    • yuv1i
    • July 18, 2021 04:00
    • Edited
    1 comment
  • Snap AR - YouTube
    • ItzJustSamu
    • July 17, 2021 00:00
    2 comments
  • NEW LENSES TRY OUT BURGER FACE
    • ahmad_chiway
    • July 16, 2021 20:43
    1 comment
  • NEW LENSES TRY OUT KIRA
    • ahmad_chiway
    • July 16, 2021 20:42
    1 comment
  • new LENSES try out good night
    • ahmad_chiway
    • July 16, 2021 20:41
    1 comment
  • ALERT
    • geek_medo
    • July 16, 2021 20:06
    2 comments
  • its been a while
    • Harpx0
    • July 16, 2021 19:41
    1 comment
  • lens filter
    • thepeopleview31
    • July 16, 2021 18:03
    5 comments
  • adding a beard and sunglasses with background
    • thepeopleview31
    • July 16, 2021 17:13
    1 comment
  • hotkey in snap camera
    • thepeopleview31
    • July 16, 2021 17:11
    0 comments
  • Holographic Helmet
    • hevalz
    • July 16, 2021 13:02
    2 comments
  • I love you filter
    • Permanently deleted user
    • July 16, 2021 08:19
    3 comments
  • Facial Mask Face
    • lavishjassal1
    • July 16, 2021 06:32
    3 comments
  • Thunder face
    • lavishjassal1
    • July 16, 2021 06:30
    3 comments
  • Project Icon
    • Hossam_Albesh
    • July 16, 2021 01:57
    0 comments
  • VIVALLAX (3D) [Animation]
    • nea
    • July 15, 2021 23:48
    3 comments
  • new LENSES try out good morning
    • ahmad_chiway
    • July 15, 2021 21:46
    1 comment
  • new LENSES try out butterfly
    • ahmad_chiway
    • July 15, 2021 21:45
    1 comment
  • new LENSES try out heart emoji
    • ahmad_chiway
    • July 15, 2021 21:41
    1 comment
  • VHS
    • adskhalifa
    • July 15, 2021 20:44
    3 comments
  • make up
    • adskhalifa
    • July 15, 2021 20:43
    1 comment
  • Fashion Show
    • ibra
    • July 15, 2021 20:34
    2 comments
  • «
  • ‹
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It