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  • Zombie or deer || 3D deer || face mask || voice changer
    • aneettapaul20
    • August 16, 2021 12:34
    0 comments
  • Face mesh
    • snapbyviko
    • August 16, 2021 11:53
    0 comments
  • Scanner effects
    • none
    • August 16, 2021 09:46
    5 comments
  • VORTEX
    • creatorwill
    • August 16, 2021 09:40
    0 comments
  • Randomizer lens
    • snapbyviko
    • August 16, 2021 05:44
    0 comments
  • Face mesh
    • snapbyviko
    • August 16, 2021 04:23
    0 comments
  • Face mesh
    • snapbyviko
    • August 16, 2021 04:10
    0 comments
  • Dancing man 3D
    • snapbyviko
    • August 16, 2021 03:50
    0 comments
  • Keyboard detection
    • snapbyviko
    • August 16, 2021 01:10
    0 comments
  • BUILDLLAX [SPECTACLES 2021-LENS]
    • nea
    • August 15, 2021 23:30
    2 comments
  • white-eagle 3D
    • Hamoka7
    • August 15, 2021 23:11
    1 comment
  • Landing Eagle 3D
    • Hamoka7
    • August 15, 2021 23:11
    0 comments
  • dance 3D
    • Hamoka7
    • August 15, 2021 23:10
    0 comments
  • Mona
    • Hamoka7
    • August 15, 2021 23:09
    0 comments
  • beauty face
    • Hamoka7
    • August 15, 2021 23:08
    0 comments
  • mask4 3D
    • Hamoka7
    • August 15, 2021 23:07
    0 comments
  • MOHA new lens
    • Hamoka7
    • August 15, 2021 23:06
    0 comments
  • new LENSES TRY out cinematic
    • ahmad_chiway
    • August 15, 2021 20:52
    0 comments
  • new LENSES TRY out dark
    • ahmad_chiway
    • August 15, 2021 20:51
    0 comments
  • new LENSES TRY out chrome
    • ahmad_chiway
    • August 15, 2021 20:51
    0 comments
  • new LENSES TRY out lial
    • ahmad_chiway
    • August 15, 2021 20:50
    0 comments
  • nEW LENSES TRY OUT neom
    • ahmad_chiway
    • August 15, 2021 20:49
    0 comments
  • nEW LENSES TRY OUT coff-time
    • ahmad_chiway
    • August 15, 2021 20:49
    0 comments
  • Redobot ( Ar)
    • a.m3mri2
    • August 15, 2021 20:47
    0 comments
  • nEW LENSES TRY OUT sharp
    • ahmad_chiway
    • August 15, 2021 20:47
    0 comments
  • tap trainer | a Lens made by me
    • Permanently deleted user
    • August 16, 2021 16:01
    • Edited
    0 comments
  • lens for good night
    • none
    • August 15, 2021 18:33
    0 comments
  • Eyes nd nose lens
    • snapbyviko
    • August 15, 2021 16:53
    0 comments
  • ๐˜™๐˜ฆ๐˜ฎ๐˜ฐ๐˜ต๐˜ฆ ๐˜Š๐˜ฐ๐˜ฏ๐˜ต๐˜ณ๐˜ฐ๐˜ญ ๐˜Š๐˜ข๐˜ณ
    • Wasim Ghole
    • August 15, 2021 16:49
    • Edited
    2 comments
  • Body Segmentation
    • snapbyviko
    • August 15, 2021 14:09
    0 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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