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  • Integrate Popular JavaScript Library(Voca) with LensStudio - Template
    • ibra
    • April 29, 2021 19:21
    0 comments
  • My new lens Cake please share with your friends
    • Krishna Bhagwagar
    • April 29, 2021 18:19
    2 comments
  • eyeballs
    • adskhalifa
    • April 29, 2021 18:05
    3 comments
  • cool lens
    • adskhalifa
    • April 29, 2021 17:58
    2 comments
  • Music Cover
    • appelsiensam
    • April 29, 2021 16:17
    3 comments
  • Beans AI
    • appelsiensam
    • April 29, 2021 16:14
    3 comments
  • Sharpen color pop
    • Wenstrades
    • April 29, 2021 15:26
    5 comments
  • Springle World
    • Wenstrades
    • April 29, 2021 15:22
    4 comments
  • Sensitive Content
    • appelsiensam
    • April 29, 2021 15:14
    3 comments
  • Future Kid
    • appelsiensam
    • April 29, 2021 15:13
    1 comment
  • Album Cover
    • appelsiensam
    • April 29, 2021 15:10
    1 comment
  • Golden Hour
    • appelsiensam
    • April 29, 2021 15:06
    1 comment
  • Flame Outline Set
    • appelsiensam
    • April 29, 2021 15:04
    1 comment
  • How to reduce portrait segmentation size?
    • Permanently deleted user
    • April 29, 2021 14:07
    4 comments
  • "Predator"
    • Permanently deleted user
    • April 29, 2021 10:14
    8 comments
  • RUSHKA
    • Munzushka
    • April 29, 2021 10:14
    2 comments
  • How to create Magnifying Glass Effect?
    • Jhonnel Pica
    • April 29, 2021 08:50
    • Edited
    5 comments
  • Animated
    • adskhalifa
    • April 29, 2021 07:25
    5 comments
  • Scary
    • adskhalifa
    • April 29, 2021 07:23
    0 comments
  • Bold Outlook
    • Permanently deleted user
    • April 29, 2021 07:16
    0 comments
  • Cubed Head 3D
    • Aloka
    • April 29, 2021 07:12
    2 comments
  • Pinocchio nose
    • Aloka
    • April 29, 2021 07:10
    2 comments
  • A - O Rose
    • Aloka
    • April 29, 2021 07:09
    0 comments
  • There is a yellow star next to name when i search for my lenses, but not next to my name on my profile.
    • Itzjustkazz
    • April 29, 2021 07:04
    4 comments
  • steam punk
    • creatorwill
    • April 29, 2021 05:39
    3 comments
  • Air Alebrije Head [3D]
    • nea
    • April 29, 2021 05:30
    2 comments
  • Animated Jaguar Head [3D]
    • nea
    • April 29, 2021 05:13
    4 comments
  • Old man
    • Hsn4-4
    • April 29, 2021 04:25
    1 comment
  • Face tattoo
    • Hsn4-4
    • April 29, 2021 03:17
    3 comments
  • Sketched
    • Wenstrades
    • April 29, 2021 01:01
    3 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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