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  • CUTE Alien
    • joel_shanky
    • June 05, 2022 11:47
    0 comments
  • Toxic Baba
    • joel_shanky
    • June 05, 2022 11:46
    0 comments
  • Youtuber Lens
    • joel_shanky
    • June 05, 2022 11:45
    0 comments
  • Sting Lens
    • joel_shanky
    • June 05, 2022 11:45
    0 comments
  • Hacker Virus
    • joel_shanky
    • June 05, 2022 11:44
    0 comments
  • BW Red Lips
    • joel_shanky
    • June 05, 2022 11:42
    0 comments
  • Mood Face Time
    • joel_shanky
    • June 05, 2022 11:42
    0 comments
  • please
    • dilan-malik
    • June 05, 2022 02:05
    • Edited
    0 comments
  • Tim
    • Y3-j
    • June 04, 2022 17:11
    0 comments
  • 3D OBJECT GRABBING
    • Marc Antonucci
    • June 04, 2022 16:32
    0 comments
  • Lens for cat/dog -> trigger/behavior problem
    • Permanently deleted user
    • June 04, 2022 09:49
    • Edited
    0 comments
  • تغيير الوجه الى برتقاله او للشكل اللي تبغاه
    • FROOS_3SL
    • June 03, 2022 21:59
    1 comment
  • Coffee
    • R.iyad
    • June 03, 2022 18:54
    0 comments
  • عيد
    • R.iyad
    • June 03, 2022 18:51
    0 comments
  • lens
    • R.iyad
    • June 03, 2022 18:50
    0 comments
  • My Twin woman disappear from Snap pcamera PC
    • Permanently deleted user
    • June 03, 2022 14:21
    0 comments
  • How to change frame size of image texture
    • Permanently deleted user
    • June 03, 2022 10:11
    0 comments
  • Empire World
    • Y3-j
    • June 03, 2022 04:42
    0 comments
  • Time
    • Y3-j
    • June 03, 2022 04:40
    0 comments
  • Peal
    • Y3-j
    • June 03, 2022 04:39
    0 comments
  • ToT
    • Y3-j
    • June 03, 2022 04:38
    0 comments
  • BLACK HEARTS 🖤
    • Allie_neff
    • June 03, 2022 01:31
    0 comments
  • new templet test
    • none
    • June 02, 2022 23:09
    0 comments
  • Lens studio stops responding all updates
    • Permanently deleted user
    • June 02, 2022 18:00
    0 comments
  • Can I revive my chat?
    • Permanently deleted user
    • June 02, 2022 17:47
    1 comment
  • Frrogy Frackles
    • AditiSh01
    • June 02, 2022 17:44
    0 comments
  • Scripting text into image marker
    • Permanently deleted user
    • June 02, 2022 16:44
    0 comments
  • Show Camera Shot
    • Character World
    • June 02, 2022 09:06
    0 comments
  • quat.lookAt fails
    • Pete Baron
    • June 02, 2022 03:01
    • Edited
    1 comment
  • MOTION BLUR
    • salmasajid1824
    • June 01, 2022 15:43
    1 comment
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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