I'm not really sure what is happening, but LS is crashing just about every time on startup (going into unresponsive window, never coming out). At first I thought it was because it was trying to load a backup file of a project, so I deleted all backup files from the Autosave repository, uninstalled/reinstalled the Lens Studio and the application still does not open. Any assistance would be great.
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Report the issue it'll make a ticket and they'll help you fix the issue.
https://support.lensstudio.snapchat.com/hc/en-us/categories/360003210951-Additional-Resources
Also if you haven't seen they moved the forum if you have any further questions ask there.
https://community.snap.com/snapar/categories/lens-studio