The forum on this site is closed for new comments and posts. Continue the conversation in the new forum, and learn more here.

Keyword Detection - Using Microphone with Audio

  • Hi JT ,

    [ Inspector panel >Audio Component ] I would suggest that you try to lower the volume of background music to minimums and check if that solution works for you 🤔 just to avoid any interfere with mic , so the keyword detection can pick up the words. ( I didn’t try this before it’s just logical theory )

    Also, it’s good if someone can pass this point to Snapchat development team 👉 to add music control feature in Snapchat App .. it’s very useful feature to add background music with volume controller .

    Cheers ,

    Comment actions Permalink
  • Hi Ghaith - Thank you very much for responding to my inquiry and sharing info on a possible solution. So yea, I tried lowering the volume to .10 but unfortunately it didn't work. The odd thing is that on my computer (Surface Laptop 3) I'm able to play audio and use my microphone using Lens Studio. In this case, the keywords are detected perfectly even while playing music at .90. 

    I know it's not my phone because the same lens was pushed to it without audio and worked perfectly in detecting my spoken words. I'll try posting this same question in the Facebook group page to attract a variety of possible solutions.

    Comment actions Permalink
  • Have you try to add two icons that when you press on “ music will start to play “ and when you press back on it will stop .. by this idea you add these two features to the lens you’re making .. hope this solve your issue

    Comment actions Permalink
  • Also you may be able to make scripts that when you start using microphone the music will be off and once you stop music will automatically plays :)

    Good luck


    Comment actions Permalink
  • Hi dr1hsn - Thank you for the advice! Hmm I like the 2nd option using the script but not sure how this code would look like.

    Comment actions Permalink
  • Yeah, This option is not available on Mac. As I am also using Mac. So for the audio recording we use third party app when we are making video about small hand grips. You could use any third party app for audio recording. And then combine video and audio through editing it.

    Comment actions Permalink

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?



Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:



What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!