Hi,
I have recently encountered this error after trying to upload a lens to snapchat. The upload didn't work, and I got this message after closing and trying to open the file again.
I've also tried to remove snap appData, without success.
Lens studio version is 4.1
Does anyone have an idea on how I could recover my project ?
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
Version
Graphics
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Please enter a brief description of your issue:
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
In C:\Users\<your user>\AppData\Roaming\Snap\Lens Studio\Autosaves
You may be able to find an old autosave if you didn't delete it.
If you go up to the main AppData folder then local then snap you can also find the logs to read through and see if you notice the error.
I was facing the problem when I dragged the project and threw it into the program. If I open a new project and request your project, you will see an upgrade of the project directly