The forum on this site is closed for new comments and posts. Continue the conversation in the new forum, and learn more here.

Face mesh blend shape values when expressions are blank

  • Can I have the download to your fbx model it's most likely that but from what I'm trying to understand is that when you close your eyes all the other face expression values don't work the same as it does when your eyes are open?

    Comment actions Permalink
  • The face expressions range from 0-1 but are never guaranteed to hit either of those extremes. The face expressions template has a "Scale" parameter for each expression (if you click on the "Customize Expressions" checkbox on the expressions controller script) that you can adjust to make sure the eyes fully close for example.

    Comment actions Permalink
  • Mike thanks for the information.  However, I already tried the customization options but I can't make the mouth have a value below zero.  The resting position (basis) is closed.  If I disable the expressions controller and use the manual controls under the Mesh, it behaves the same way that it behaves in Blender, but when I re-enable the expressions controller the mouth is always halfway open as the starting position.

    Comment actions Permalink
  • Interesting. It might be worth checking each blend shape one-by-one in Blender to make sure there isn't one affecting the mouth openness that shouldn't be.

    Comment actions Permalink

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?



Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:



What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!