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Can I promote lenses?

  • Promoting Snapchat Lenses In Your Story

    Share Content Immediately

    If you are able to create and immediately share to stories, getting the Snapchat Lens Link is easy. This approach does not include a ‘Try It’ CTA and Snapchatters users may be less likely to use your Lens. 

    Use the Snapchat Code and Lens URL. 

    Once your Lens is live, Snapchat will share a unique url and QR Code which when clicked/Scanned on a mobile phone will open the Lens on Snapchat.

    Add this link to any of your social media platforms, emails, video descriptions, podcasts, pinned tweet etc. etc. 

    Feature Lens in your Stories. 

    Encourage your friends/subscribers to use your lens using a unique hashtag or by tagging your account. Feature the best user who have used your lens in your stories.

    Think outside of Stories. 

    Create a video post  and save your best snap on your Public Profile for as long as you'd like or feature it in your personal website if you have any. 

    I hope this helps!

    Cheers,

    Bakari Mustafa

    https://www.snapchat.com/add/bakarimustafa

     

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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

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Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!