I am a lens builder for nearly a year. When I finish creating the lens, I post it here to share my achievement, but suddenly I can't log in and the message appears. The user is suspended. I am writing to you now from a new account so that I can retrieve my old account. I have published more than 200 lenses on it for that. I hope the Snapchat team solves the problem as soon as possible
I will show you a picture of the error 
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
Version
Graphics
Attach a screenshot of the issue:
Name:
Email:
What is this most relevant to?
Please enter a brief description of your issue:
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
????/hey
Well, open your lens studio application- get help - report an issue- put your email - write down your issue and insert the screenshots that you have and send it to lens studio team support. This is a way to reach them out. You can also report an issue that you faced from this site go to forum you will see report a bug or an issue.
ادخل على الابلكيشن حق لينس ستوديو روح للمساعدة بعدين الابلاغ عن مشكله اكتب اميلك واكتب المشكلة كامله وحط جميع صور الشاشه الي معك وتثبت انك موقف بدون أي سبب وحط رقم التوقيف
راح يردون عليك بنفس اليوم
Good luck
Hassan