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  • Explain more!

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  • Like I can see it anymore you know how when you wanna upload a new lens?,theres like two places one for business lens and one for Snapchat community,but I can only see the one for Snapchat community not the business one and when I try to login to my business account it tells me to create and when I try to create it say I reached my lemits

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  • Then it’s simple, you reached your limit on creating an ad account which Snapchat team won’t accept abusing in making ad account and delete it every time it should be limiting with that.

    Good luck

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  • But I can’t see the ones I made before

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  • Thats because you deleted your ad profile and didn’t link it again for one week. This is one reason that I know
    Other reasons should be provided in ad Snapchat business

    Good luck


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We're here to help! We just need a little bit of information...

What system are you using?

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Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
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    Locate the Log.txt file right above it.

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Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

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Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!