Hello,
I hope you guys are well,
Today I created two lenses, however, I had to delete the second one due to some editing issues, a few minutes after the deletion, I found out that the "Lenses" section inside my public profile has disappeared, yet the lenses that I created previously are there when I look them up in the search. Does anybody know why that section has gone?
Thank you in advance!
Sincerely,
Zinar
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
Version
Graphics
Attach a screenshot of the issue:
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What is this most relevant to?
Please enter a brief description of your issue:
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Hey,
This has happened to me before, the section will return shortly. Nothing to worry about.
Hope this helped.
Jay (jay.mills1)
Hey z1nar
totally agree with Jay.mills1 don’t worry my friend lenses section will appear within 24hrs or something more .
Jasnoor Singh (jasnoor.harry)