Hi,
I've uploaded a new lens, similarly to all the other lenses i've uploaded, but for some reason now I can't see it in my "creators profile", do I need to share it with a lot of people in order for it to be visible?
Here's a link to the lens im talking about:
https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=653475bfda9b4f94a59c935adc21a2aa&metadata=01
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
Version
Graphics
Attach a screenshot of the issue:
Name:
Email:
What is this most relevant to?
Please enter a brief description of your issue:
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Awesome with high quality lens, good job.
Sometimes lenses take longer time to be shown in the creator profile, if you have received a confirmation email your lens is live, don’t worry it will be there.
anyway it’s on your profile now👇
It will be showing in your profile after 3-6 hours maximum any time longer than that use shake to report and choose world lenses write your issue it will be fixed as soon as possible
Good luck
Hassan