[HELP] My Lens Studio only Run in Background When Clicked

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Win
Snap Lens Network Member Lens Studio Team

I have a problem this morning, my lens studio not running but only runs in the background. Before that, I've created some of a lens studio at least for a week and it's running smoothly. FYI, I still open the lens studio yesterday.  Please help me with how I can fix this. Thanks 

I try reinstalling but not working, and my storage status still 16GB left. 

cc Olesia Voronova Jonathan Solichin

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    Hassanmofeed
    Snap Lens Network Member Lens Studio Team

    Restart your Pc or laptop and run the application it works

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    Win
    Snap Lens Network Member Lens Studio Team

    Now it works.

    How to solve: I try to disable my network first, then run the Lens Studio. After the program running, then I enable it again

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    karanpadhiar21
    Snap Lens Network Member Lens Studio Team

    Or you can go to task manager and then Find lens studio and "End task"

    Then open lens studio again

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    Win
    Snap Lens Network Member Lens Studio Team

    karanpadhiar21 I have try this but not working before

    Thanks for your answer

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    karanpadhiar21
    Snap Lens Network Member Lens Studio Team

    Hey Win You can try restarting your PC. It will work

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    Jonathan Solichin
    Snap Lens Network Member Lens Studio Team

    Hi Win,

    Can you try some of these steps and see if it helps? 

    1-it could be a second monitor- need to unplug it and try to launch and see if you are having the same issue. 


    2- Try removing Lens Studio preferences and launch Lens Studio
    for Windows:
    delete folder Snap by path C:\Users\Your_User\AppData\Roaming\Snap
    delete folder Snap by path C:\Users\Your_user\AppData\Local\Snap 

    Let me know how it goes!

    Jonathan 

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