What is offensive about my lens? How to get it reposted?
I just received notice that my lens was rejected because:
Reason for rejection:
This Lens features content that could be perceived as inappropriate or offensive to a particular group of people. Please update your submission to remove morphings that may be perceived as mocking a physical difference or disability.
Here's my lens effect:
I can't even begin to figure out what is offensive about this? I intentionally created a fun squared jaw, strong neck effect, that wasn't offensive. The last thing I want to do is offend anyone. Was my lens rejected accidentally? If so, how can I get it reinstated?
Thanks!
Rod
Rod Maxwell
Hi Rod Maxwell
You Can Change The Name of the Lens and its Preview
as long as it does not violate :
Lens Submission Guidelines
Cheers,
Fahad
Hey Rod Maxwell
I dont think that changing the Lens Name or the Lens Preview will help much, as the Violating Component is the 'Lens' itself ( i would still give it a try tho).
If its still rejected, i would advise you to write an email to the Lens-Support Team. [ lensstudio-support@snapchat.com ]
Please include the Lens- ID, a screenshot of the Lens and a detailed description about the Lens itself.
Cheers,
SirQu3ntin
Hi SirQu3ntin
I had the same problem and my lens was rejected because I put a wrong preview, and when I modified it it was accepted
I am not talking about errors in the lens construction but what I see in the attached picture
You can verify the information, but you cannot deny it
Cheers,
Fahad
Hey fahad
Yes thats right, i was just referring to the violating components. If the preview or the Lens is being the part which is wrong/violating against any guidelines, then it would be written under 'Violating Components' in the Rejection Message. But yes, maybe they just forgot it or similar. So as you also already advised, changing the preview or the Lens Name could also help.
Cheers,
SirQu3ntin
Thank you both. I sent a message to support, for I can't see any reason why this would be offensive:/
I wouldn't depend much on the email support as it takes a while for a response back(Unless you know you haven't violated the submission guideline and re-uploading won't fix the issue) I would try to figure out the issue itself maybe change the name and reupload start from that.