I have published a lens that is live.
It works well on preview in Lens Studio and it works on Snapchat.
However it does not work on Snap Camera.
Any idea what I can do to get this working in Snap Camera?
https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=3b470afcccb348728cc061c2a5c17ba6&metadata=01
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
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Graphics
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Snap Camera is broken at the moment have to wait for the next update.
I was hoping that today's update was going to fix this. :)
Is this documented somewhere? I looked around and saw other people having this issue but theirs seemed to get resolved.
Have some patience as we all are waiting for the update. After update, this will be fixed hopefully.
I ask everyone to be patient while waiting for the update. If the update is successful, this should be fixed.
Update your Snapchat iOS app or Android app. ... Make sure that Snapchat has permission to access your camera and microphone. If the sound is the main issue, make sure to check that your volume isn't low or muted or that your device isn't on silent mode. Update your mobile operating system.
same happened with me when I'm making pictures for Homey Path