Preview on phone not working

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manuel_hecki
Snap Lens Network Member Lens Studio Team
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I have been working on a lens. I published the lens and then deleted the preview of the lens, the one only I was allowed to use. Now I wanted to see the preview again, but my phone doesn't show the preview. I get the notification that I can now view the Preview, but the preview lens is nowhere to find...

Yes, I did try to reconnect it.

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    prince.h4
    Snap Lens Network Member Lens Studio Team

    In lens studio Menu Bar choose ( pairing > Disconnect) then reconnect your device ! Solved %100 , i see this problem many times, i solve it this way !

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    manuel_hecki
    Snap Lens Network Member Lens Studio Team

    I tried that, it didn't work. Reinstalling did though, thank you anyway.

     

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    Jason K
    Snap Lens Network Member Lens Studio Team

    Hi manuel_hecki

    I would suggest  restarting your phone or either closing and reopening snapchat . Try that  and let me if it works. 

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    RiTiK Lahori
    Snap Lens Network Member Lens Studio Team

    I have also tried, uninstalling and installing, thank you it worked.

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    Jason K
    Snap Lens Network Member Lens Studio Team

    No problem glad i could help.   :)

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    Ruya Baraz
    Snap Lens Network Member Lens Studio Team

    I have tried every single thing on this thread (deleted Lens Studio on my computer, reinstalled, deleted the app on my phone, reinstalled), but nothing seemed to work. Any advice in 2022? :)

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