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  • Hey there Azad,
    You can feel free to create a public profile as long as you are 18+, Snapchat is releasing the update slowly which will allow everyone that is 18+ to create a public profile. If you did not receive this feature yet, never fear, you will have it soon!

    You can see if you are able to create it by tapping your bitmoji on the top left of your screen, and then it will say "Create Public Profile", under the three dots under "Snap Maps"

    However, what you are requesting for is Official Lens Creator which is currently unattainable as you will just need to get chosen by the Snap team by random.

    Check a similar post to this one here:

    Darius W

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  • Hey zizoagha6

    Being an OLC is not about how many views you have. Its more about using technical features, standing out from the crowd and doing new things.

    Click here to learn more about it.




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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?



Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:



What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!