I've been trying to download lens studio but it wont work, i always get the same error while i have the media feature pack installed. I've installed it and i've reboot my pc multiple times, whenever i try to search for updates on my pc i cant find any new updates and whenever i try to download the media feature pack again it wont work because its already installed. Can someone please help me with this issue? Thank you
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Hi Fabian,
For your Issue, make sure to head over to the Settings Application / Apps / Apps & Features then Optional Features,which will be shown in Blue, tap that and try Downloading all of the Software Packages that are displayed, then after that you may be prompted to Restart your PC or you may need to do it manually, if this doesn't fix your Issue, you can reach out to me on Snap @k540076 and I'll try and help you
John
Thank you so much for the answer, and thank you for the solution for this issue! I tried it all and its downloading now finallyyy!! thank youuuuu
You're welcome, glad I could help :)