The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.

Hello from Pond Skater Studio!!

Follow
Avatar
Alexis Z
Snap Lens Network Member Lens Studio Team

Hi everyone!!

 

I jumped into lens studio when it first hit the public, and it really accelerated my love for everything augmented. I did a lot of experiments, and some client work when I was at an ad agency, but I never published much myself (see barren lens profile here lol)

 

I want to really dive back into lens studio, I run an AR design studio for Instagram effects called Pond Skater Studio (the IG is here if you want to test some, as well as the effects on my personal), and I've done a few very simple Snap Lenses for clients recently as well, but I really want to get back into the platform and learn everything there is to know about the new capabilities (especially the ML advancements)!! 

 

I can't wait to see what I can do with the platform, and I'm looking forward to exploring all of your brilliantwork too!

- Alexis Z

 

0
  • Avatar
    SirQu3ntin
    Snap Lens Network Member Lens Studio Team

    Great!

    Comment actions Permalink

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It