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How to see All Time views in My Lenses 2.0?

  • in the current state of lens studio, the only statistics that you are able to to get are the 7 day, 28 day, and all time statistics which are found in your lens studio app ( on the computer). 

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  • But when I updated the app to v3.3 it wont show the app popup it only opens the web version...

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  • I see it was removed as well which is unfortunate, it would be great if it could be added back.

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  • Hey there,

    It was removed as an accident. It will be added back again soon, this is for the update 3.3v.



    Darius W

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  • Thanks guys for the info.


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  • hallo all 

    i hope they will return it soon 

    its important to check the daily update in our lens Views 

    good luck all and keep going my friends

    my best wishes 



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  • I also hope the alltime views will return in futher updates :/

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  • its very difficult to solve bcz i am also facing this issue and not able to take help from any where i also posted it on my account but couldn't receive any text or answer isf any expert is reading my comment plz guide me.

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We're here to help! We just need a little bit of information...

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Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

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Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:



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Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!