Hi there. I need urgent help. I created a lens about two weeks ago and now has 80K + views and yet it still isnt displaying under my profile and I can't seem to find it when i search for it. Please help me out.
https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=C3625984905D4BA89B6235029B091DB4&metadata=01
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
Version
Graphics
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
I don´t know bro, but I try your lens is so beautiful
Hey Andraey_3k
Maybe updating the lens will work, but you can also email the support team, if it really does not show up.
Hey, it’s normal that you can’t search for your lens .. specially when you use them daily or putting them on favourites ..
You can try searching for them by different account or friends account
You might got rejected on preview or they updated it ,and it won’t be shown at the same time
Give it 15-30 mins maximum then it will be shown otherwise you email them or check if it got accepted
Thanks
Same thing happened