We're here to help! We just need a little bit of information...
What system are you using?
Have you downloaded the latest version of Lens Studio?
Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!
Is this issue causing Lens Studio to crash?
What system do you run Lens Studio on?
Version
Graphics
Follow the next steps to help us solve your issue:
-
Copy and paste this text into your TerminalCommand Window
open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
- Press ReturnEnter to run the command. The Lens Studio folder will automatically open
-
Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."Locate the Log.txt file right above it.
Attach a screenshot of the issue:
Name:
Email:
What is this most relevant to?
Please enter a brief description of your issue:
Thanks for submitting this issue.
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Hey sargun_datway1
Iam not sure if you can sort of apply for public profile. But if you have a big audience then you will maybe get public profile soon. As far as i know xD
sargun_datway1
Lens Studio doesn't give Creator Profiles, and OLC is for creators who are dedicated to creating Lenses, creators who want to show off their creations to the world if you're creating lenses to get OLC or just to get a Public Profile then the Offical Lens Creator program is not for you.
Anyone can get into the Program with or without fanbase, views, or without views.
Thank you, and i am not creating lenses to get the public profile, i love creating them, i only wanted the profile so i could increase my lens audience.
Heyy snapchat thank you very much for your time im azad people call me zizo , i have been in snapchat for years and im working on snapchat filters i have more than 10k views from time to time and nearly 100 Million views on my lenses , i want to get the star as a lens creator so it motivates me more and i’ll keep the hard work on making more lenses thank you again and byee