I made a Lens a week ago and it was well-loved by my friends and I even got many compliments from US teens. It was a Self-Care & Motivational Lens.
It only had some Quotes like You can do this, It's gonna be fine, You are Loved.
It was going well until I was sent a Mail yesterday that it got Rejected.
Kindly Look into this matter ASAP.
Lens ID: 2c1092f8-179a-437c-b300-1b7e145d1ac4
Happy Creating,
Cheema
What system are you using?
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Hey Cheema,
I'm opening a ticket for this. Keep an eye out for it in your e-mail. Please be sure to direct requests like this to lensstudio-support@snapchat.com.
Cheers,
Vincent
Hey Cheema
I am sorry for you that it got rejected :/ i hope it gets online again soon!
Hello Vincent Tang,
I replied to your Mail and I hope this issue gets resolved ASAP. It would be great :)
im sorry for that >> i hope they will solve it soon and the lens will be online soon
my best wishes
Alkayedd