I made a lens for a moving object..and a message was sent to me
This is the message .. Why?
Your preview media was rejected for the following reasons:
This Lens contains content that could be perceived as shocking, offensive, disturbing, or otherwise upsetting to Snapchat users
This is the link lens
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
Version
Graphics
Attach a screenshot of the issue:
Name:
Email:
What is this most relevant to?
Please enter a brief description of your issue:
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
oh
Hi athb.almsha3r ,
Does your lens contain weapons, sound noises that refer to death or danger? Have you put things in your lens that could offend people in relation to racism, homophobia or descrimination?
This may be due to this.
I couldn't use your link to check.
Hey athb.almsha3r
Would be nice if you provide a screenshot or something like this as the link wont work because your lens got rejected ( at least for me ).
But check if your lens includes any aspects of which Maxime Cabrol just mentioned.
Cheers,
SirQu3ntin
Maxime Cabrol
SirQu3ntin
My lens has neither danger nor weapons
Only a moving object without sound
This I used in the lens
https://sketchfab.com/3d-models/among-us-character-1167417509bd43e0bdfa7e562c20136e#comments
Hey athb.almsha3r
If your lens is still getting rejected, i would try to contact the lensstudio support team by emailing them.
Cheers,
SirQu3ntin
SirQu3ntin
I am so sad that my lens has been rejected again
Hey athb.almsha3r
In this case i would really try to email Lensstudio ( lensstudio-support@snapchat.com ) .
[ Send your lens id and describe the problem detailed when you are emailing them. I would also try to make some screenshots from the actual lens in Lensstudio. ]
Because unfortunetly i dont know either why your lens got rejected again, when it obviously does not contain any dangerous things.
Cheers,
SirQu3ntin
SirQu3ntin
My lens is a moving object, without hazardous materials and without sound
This is the lens ID
9dca4833-4129-4d4f-98de-f73aca23de1b