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How to ensure camera and ground starting height?

  • Hey Michael Rauwerdink 

    For my lenses this was already set automatically. Did you change something on the camera settings?




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  • I copied all settings from the Portal Template, but even if I send that lens to my phone it's not on the ground as seen in this screenshot:


    It's floating above the ground but should be on the same level as the ground because it's on y = 0 in Lens Studio. Is it maybe my device that is broken?

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  • Hey Michael Rauwerdink

    Did you try to open the "portal" template from Snapchat first , and then import your stuff in there. I also get problems if  i try to add anything from other templates.




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  • Hi SirQu3ntin


    No I simply opened the portal template and sent the lens to my device.

    And as you can see it's floating very high off the ground.

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  • Hmm ok, maybe someone else of the community has another idea 🤔


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