In Lens Studio my ground is at y = 0 and my camera is at y = 170 to simulate an average person's eye height.
However when I send the lens to my device, my ground plane seems to be at knee height and my camera is around groin height.
How do I ensure my ground is actually going to be the same level as the real life ground, and that my camera height starts exactly where I want (in this case, human eye height)?
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
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Hey Michael Rauwerdink
For my lenses this was already set automatically. Did you change something on the camera settings?
Cheers,
SirQu3ntin
I copied all settings from the Portal Template, but even if I send that lens to my phone it's not on the ground as seen in this screenshot:
It's floating above the ground but should be on the same level as the ground because it's on y = 0 in Lens Studio. Is it maybe my device that is broken?
Hey Michael Rauwerdink
Did you try to open the "portal" template from Snapchat first , and then import your stuff in there. I also get problems if i try to add anything from other templates.
Cheers,
SirQu3ntin
Hi SirQu3ntin
No I simply opened the portal template and sent the lens to my device.
And as you can see it's floating very high off the ground.
Hmm ok, maybe someone else of the community has another idea 🤔