I've got both the latest version of snap camera app (1.9.1) and microsoft teams app (1.3.00.24758) on my macbook.
I can't find the drop down "snap camera" option when i clicked settings > devices > camera on microsoft teams, the only available option is my FaceTime HD built in camera. Snap Camera works completely fine on my Zoom app.
I've tried re-installing the apps and it still does not work, please help!
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
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Happy creating!
I have a similar situation; Snap Camera is available for Zoom but for nothing else (Skype, Discord, Google Hangout, Microsoft Teams).
On all the other applications, I can only see the default FaceTime HD built-in camera.
I've also tried uninstalling and reinstalling all the applications, and nothing.
Can someone help?
This is a known issue, according to this Microsoft support article:
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-on-mac/virtual-camera-doesnt-work-macos
Please vote on this UserVoice suggestion to encourage Microsoft to fix this:
Virtual camera support broken in version 1.3.00.18164 – Microsoft Teams UserVoice