lens views stuck

  • Hi lavishjassal1,

    All inisghts (snapchat insights and lenses insights too) are stuck, I think the snapchat team and lens studio team are improving the system and it will probably soon be functional.

    Cheers,

    Ahmed_djazairii.

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  • You can maybe contact Vincent Tang for more informations.

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  • Hey Lavishjassal1,

    We're aware of the issue. I've added your username to the list of affected accounts.

    Cheers,
    Vincent

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  • Hii Vincent Tang

    I have the same problem on my snapchat account ( I have the insights) and also on lens studio.

    Cheers,

    Ahmed. 

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  • Hii Vincent Tang

    I have the same problem on my snapchat account ( I have the insights) and also on lens studio.

    Cheers,

    Top_x2

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  • Same problem here. Stuck at 45.18 Million for nearly two weeks now. My Snapchat name is "CuzImQu3ntin".

     

    Cheers,

    SirQu3ntin

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  • Hey everybody,

    The issue affecting Lens Insights should be resolved now. Can you take a look and let me know if things look right on your end? Keep in mind that per-Lens statistics update every 15 minutes whereas total statistics updates once per day.

    Cheers,
    Vincent

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  • Yes, thank you very much Vincent

    My views are working perfectly fine since 3 days. Thanks for solving this issue.

     

    Cheers,

    SirQu3ntin

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