Lens Rejected

  • please share the screenshot of reason 

     

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  • joypalnavaneeth 

     

    if it doesn't give you a reason why it was taking down just reupload it, if it gets taken down again check the reason again try to resolve it, if you can not solve the issue then just comment your lens ID and wait for someone on the team to check out the issue and try to help you resolve it.

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  • Hey souldelusion 

    Can you send us a screenshot and the Lens-ID please?

    Did you maybe updated the lens recently or something like that?

    There could be several reasons why your lens got rejected. It would be nice if you send the error message so we can take a closer look at it.

    Make sure you are following all the guidelines which you can find here .

     

    Cheers,

    SirQu3ntin

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  • Hi joypalnavaneeth, this has already happened to me I just reupload the lens and it has been validated.

    If the problem persists it means that your lens is not in agreement with the guidelines.

    Cheers, Ahmed_djazairii.

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  • I dont think so... der is any issue with the guidelines. Everything is self made and top of that the mail doesn't specify the exact reason.

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  • joypalnavaneeth 

     

    if you're still having this issue, request help at the Lens Studio Team's email: 

    lensstudio-support@snapchat.com

     

    State your issue and put your Lens ID in the description. 

     

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