The forum on this site is closed for new comments and posts. Continue the conversation in the new forum, and learn more here.

Resource Import Failed: Negative Dimensions

  • Hi R. Scott Salandy-Defour,

    Would mind sharing your model with us for investigation? Dimension here refers to the shape to your model output which should always be positive. For example a classification model that classifies `cats` from `dogs` should produce an output of dimension [1,2] (e.g [0.95, 0.05]), where the position of the largest value corresponds to the model's prediction.


    Comment actions Permalink
  • Hi Eric, Thanks for getting back to me. Not sure if it's allowed but I tried to share with a google drive link. Let me know if I should try something else. 

    Comment actions Permalink
  • Hi R. Scott Salandy-Defour,

    Thanks for sharing your model. I looked into your model and turns out it is expecting dynamic batch sizes which we do not support currently. Modifying the model input and output requires some non-trivial ML knowledge. Therefore I would recommend check models in our tutorials and also in Torchvision.models and see if any of them can solve your current task.



    Comment actions Permalink

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?



Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:



What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!