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about OLC

  • Hey Priyanshu, although i am not an OLC i heard that the team had put down the link to apply since many were taking advantage of the fact that they could receive a gold star. I think now, the team will reach out to you if you have caught their attention or fit some sort of requirements that they MAY have.

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  • priynshu.chouhn they are still awarding OLC status, be sure to share your Lens work directly with Snapchat!

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  • How can I share my lens directly to Snapchat. As some of my lenses where in trending but now I think my lens reach got restricted

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  • Hey priynshu.chouhn. As shared here, you can become an Official Lens Creator by being active on the forums, supporting the community and showcasing professional-level expertise in one or more of these AR experiences: 

    • SnapML
    • Interactive Programming
    • 3D Modeling/ Animation
    • Technical Art
    • Fine Art/ Illustration
    • Graphic Design



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  • Hey Priyanshu chouhan!

    The lens studio team will reach out to you directly if they feel you are a good fit into the OLC program. To learn more about what they are looking for, go here:

    You can also submit your best creations with this link:


    Happy Creating!

    Nick Jackson 

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We're here to help! We just need a little bit of information...

What system are you using?

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Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:



What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!