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The Lens was not pushed

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ABOD
Snap Lens Network Member Lens Studio Team
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    Mohamed Ouahbi
    Snap Lens Network Member Lens Studio Team

    Hi ABOD
    Im having the same issue
    Please wait for the team to fix it

    Cheers

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    Vincent Tang
    Snap Lens Network Member Lens Studio Team

    Hey Abod & just me,

    Are you having an issue with pushing to your device for testing or with publishing?

    Cheers,
    Vincent

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    Mohamed Ouahbi
    Snap Lens Network Member Lens Studio Team

    Hi Vincent Tang
    I cant push lens for testing
    This error started befor one hour.

    Thx in advance

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    Vincent Tang
    Snap Lens Network Member Lens Studio Team
    • Edited

    It looks like the issue has been resolved. Please try pushing your Lens to your device and let me know if you still have an issue.

    Cheers,
    Vincent

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    Mohamed Ouahbi
    Snap Lens Network Member Lens Studio Team

    Hi Vincent Tang
    I was going to sleep but i couldnt let you wait hhhhh
    Now its working fine thank you and you team
    I wish one day to join you team
    Cheers.

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    Vincent Tang
    Snap Lens Network Member Lens Studio Team

    Hey just me,

    Thanks for the confirmation. Get some sleep.

    Cheers,
    Vincent

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    imkrisztian16
    Snap Lens Network Member Lens Studio Team

    It's workiing! Good job team!

    Have a good night/day! :D

     

    Cheers,

    Krisztian

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    ABOD
    Snap Lens Network Member Lens Studio Team

    Now its working fine

    thank you and you team 

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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

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What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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