put video as background in segmentation template

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Michele Cremaschi

Snap Lens Network Member Lens Studio Team

• July 07, 2020 16:04

Dear,

I open Segmentation Template in Lens Studio, import a video in Resources, and use it as target of "Image Texture" Segmentationcontrol Script. In Preview, I can happily see the video playing in the background of myself.

I upload the lens, but when i load it into Snap Camera, video doesn't appear, I obtain just a black background.

Can you explain what's wrong, why Lens Studio Preview is different from what I get in Snap Camera, and if there's another way to achieve that?

 

regards

michele

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  Pavel Antonenko

  Snap Lens Network Member Lens Studio Team

  • July 07, 2020 16:37

  Michele,

  Thanks for your question.

  Are you sure you are using the latest Snap Camera and Lens Studio product?
  
  Best regards,
  Pavel

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  Michele Cremaschi

  Snap Lens Network Member Lens Studio Team

  • July 08, 2020 06:44

  Hi.

  Lens Studio is 3.0.0, no updates are found.
  Snap Camera was 1.8.0; checking update i installed 1.8.1. 

  File info says anyway 1.8.0:

   

  

   

  even after downloading the sw from the website and reinstalling. "Check for updates" menu says:

   

  

   

  The problem with video is still there anyway. My lens is "bck via col vento".

  Any idea?

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  Pavel Antonenko

  Snap Lens Network Member Lens Studio Team

  • July 08, 2020 12:15

  Hm, it seems to work for me. Can you please share some details for your config - macOS version and GPU.
  
  Thanks,
  Pavel

  

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  Michele Cremaschi

  Snap Lens Network Member Lens Studio Team

  • July 08, 2020 12:24

  Here it is. thanks.

  

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  Michele Cremaschi

  Snap Lens Network Member Lens Studio Team

  • July 09, 2020 07:11

  dear,

   

  today it works! Perhaps a reboot was needed after the update?

  regards

  michele

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  Michele Cremaschi

  Snap Lens Network Member Lens Studio Team

  • July 14, 2020 12:12

  Could you please check now?

  I modified the lens adding the same video on a texture. The texture is disabled tapping. On Lens Studio, i can see the video both on the background and on the texture, On Snap Camera, the video doesn't start anymore on both.

  here a screenshot after disabling the front texture: 

  

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  Michele Cremaschi

  Snap Lens Network Member Lens Studio Team

  • July 15, 2020 14:11

  Today it works. I can see video. Don't know: sound like a reboot can make the new lenses work after installing. Is it possible?

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  Pavel Antonenko

  Snap Lens Network Member Lens Studio Team

  • July 15, 2020 14:55

  Michele,

  Thanks for report, we are also experiencing that video don't work stably in Snap Camera and researching for a fix.

  Best regards,
  Pavel

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  Michele Cremaschi

  Snap Lens Network Member Lens Studio Team

  • July 19, 2020 09:08

  Thanks.

  Another issue i found, and that I hope can help you to fix, is that sometimes my lens "bck via col vento" still fail loading video, and shows a black image instead. All times this happens, is because I'm offline. Going online and restarting snap camera solves. This is a problem for my setup as I'd need the favourites lens to work even if we're offline.

   

  regards

  michele

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