I have been use a couple of custom lenses I created in Snap Camera for work video conferencing. They've been working fine, but today when I went into Snap Camera and click on one of my favorite - it disappears rather than activate in Snap Camera and visible on the screen. I've recopied the links to the Live lenses, and I can add them back in, but when I click on them again, they disappear. Any ideas?
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What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
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Follow the next steps to help us solve your issue:
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open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
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