The forum on this site is closed for new comments and posts. Continue the conversation in the new forum, and learn more here.

Finding my URL

  • Hey Anna,


    Just wondering but do you mean the URL to your snapcode or something else. Just making sure in order to see if I can help.




    Comment actions Permalink
  • Hey Anna,

    Simply go to USERNAME HERE)

    Let me know if this worked,


    Comment actions Permalink
  • Hey @...,

    If you tap your snapcode, a box should appear and it will say "Share URL", this is an additional way to get your snapchat url.

    Hope it helps,


    Comment actions Permalink
  • Hey Erickson,

    I need your help with one of my lenses but I commented on another post. Maybe you haven't seen it since I didn't get a reply so if you can help it would be nice but if not I understand.



    Comment actions Permalink
  • Alfonso, I can help if you need.



    Comment actions Permalink
  • Hey Jonah,


    Thank you so much. Finally someone noticed lool. Anyway I attached an image below and I was figuring out how to have that same camera output. If you can help it would mean a lot.






    Comment actions Permalink
  • Hey if you could create a new thread and explain what you mean, that would be appreciated. link me the new thread once you make it.

    Comment actions Permalink
  • Comment actions Permalink

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?



Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:



What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!