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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
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Happy creating!
Settings > Display > Scale and layout > 100%
Thank you!
I have another problem now, I'm unable to pair my mobile, it says "something went wrong", I did not have this problem with my previous lens project but I have it now, what should I do?
It’s a internet issue “something went wrong” only pops up when your internet is not working on lens studio
No, I'm able to browse very well and do other things except for pairing, it's been the same since the last 2 days.
Weird
Click the panel on the top and click Disconnect after you disconnect reconnect and check if that helps
The panel is called Pairing
Thanks but it didn't work, It worked only after reinstalling snapchat
It's only work on snapchat. You can check some files which make errors and restore some of their data.
Figured out what should be blamed for it on my system. In the home windows show settings the scale and format changed into set to a hundred and fifty%. Setting it to a hundred% fixed the issue, but I can see why 150% is recommended. Read more about it.
It's just work on snapchat. You can check a few records which make blunders and reestablish a portion of their information.
yes its work on snapchat too. you can check i also did this with some cool built templates