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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
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Happy creating!
Hello Snap_factory
Of course it can be very disappointing if your lens gets rejected, but usually the Snapchat team has reasons to remove lenses.
Please do me the favor and read through the Submission Guidelines carefully and check if you may have violated any of the rules (which you can find here https://lensstudio.snapchat.com/guides/submission/submission-guidelines/).
If that's not the case I would either add another comment under this post or try to get in direct contact with the Snapchat Support team.
@felixfefe thankyou for your response. I went through each guideline very carefully but couldn’t figure out what mistake i am doing as I believe i am not violating anything
Sometimes i think my username might be creating a problem but i never used it in any lens and moreover not all my lenses are rejected
So please find a solution for me
@felixfefe thankyou for your response. I went through each guideline very carefully but couldn’t figure out what mistake i am doing as I believe i am not violating anything
Sometimes i think my username might be creating a problem but i never used it in any lens and moreover not all my lenses are rejected
So please find a solution for me
Hey Snap_factory,
I'll do some research since I'm not 100% sure about the rules regarding your name.
In the meantime I wanted to ask if it could be the case that you have an emoji in your (display) name on Snapchat? This could (among other things) also lead to the relatively arbitrary rejection of lenses.
Ya please i will be grateful if you find out what’s wrong
No I don’t have any emoji on my display name
The same thing happens to my lenses and I don't know why either.
hi this happened to my snapchat lenses also i dnt know why so now i am making to lenses for all if one is rejected other will be safe and dnt use names large like lense name use simpe and short lense name this helps me also
FelixFeFe
The Lens Studio Team doesn't remove the lens the system is automatic it gets removed by scanning the lens.
Usually, u could get copyrighted based on the name of the lens so just change the name and you should be good