Hi,
I made a song for which I own the copyrights and I made a lens with it.
The lens has been rejected 6 times and re-approved for copyright. Everytime I email the lens studio team and say I own copyright and I ask to please stop rejecting. And once again it got rejected.
Lens id 44e4d6c3-822f-4924-a763-d0e3aef5b70c
Is it possible to please stop rejecting this lens over and over again?
thank you
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Hey Marco Vanossi,
It's apart of the auto-detection system you have to get it approved through support to not get it copy-righted maybe email them specifically for this the only other way I could think about not getting copyrighted is to not put the complete song maybe 30 seconds of the song.
lensstudio-support@snapchat.com