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open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
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Thanks for submitting this issue.
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
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Happy creating!
Hey emily, did your request worked ? Because I have the same prroblem
I've been having the same problem every time I update my lenses. I have 3 updates that have been stuck in review for 3 days now. I think it has to do with COVID-19 and the fact that the lens studio team is working from home now - the reviewing process is probably slower as a result.
Same issue here, the annoying thing I mostly have right now is that I have updates for my lens but can't submit them because of a small change I made in the preview. As Jen said it's most likely due to COVID-19
Same here!
my lens ID is
3695d59d-b289-4c33-a8b0-766fd49badf1
I have the same problem with 2 lenses that both got the Preview Rejected. When I made a minor tweak to the filter itself and uploaded it got stuck in review for 72 hours now.
It may be because of the different team working times lens studio
Maybe but I find it weird since I can submit and edit / reupload any other lens than those 2, and they go live within 5 minutes, most of the time instantly.