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How do I apply my project info?

  • update: i see the apply button but it is at the very bottom of my screen, so i try to pull it it and then click but it does not fit all in my screen 

     

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  • update: i see the apply button but it is at the very bottom of my screen, so i try to pull it it and then click but it does not fit all in my screen 

     

    Comment actions Permalink
  • Have you tried to uninstall and install lens studio again?

    If so,

    In that case, you will need to submit a bug report.

    Open lens studio,

    Click "help" and click report an issue

    This will send in everything they need to know

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  • uwu, thanks for the report!

    Can you please share display config you used - DPI, Resolution, Scale?

    Also, would appreciate a screenshot.

    Thank you,
    Pavel

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  • I've go the same issue, here is a ss

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  • Hi! I have the same problem as both of them, but when I try to report the bug, the "send" wont fit on my screen either. What should I do now?

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  • Right click on desktop, display settings and try changing your screen res. This a bug so it will most likely be fixed but for now try this out.

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  • Hi! Thank you so much for responding! Where do I right click? I have a bunch of tools open so I don't know what it looks like. If you could send a screen shot that would be amazing!

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  • Try switching through some of these and let me know if it fixes the problem.

    If that doesn't work try grabbing the window(the one where you change the name of  the lens and its info) and moving it around

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  • OMG THANK YOU SOOOOOOOOOOOO MUCH! IT WORKED!

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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!