Hi! I'm sure everyone has seen that SparkAR has halted approvals for instagram/facebook filters. Does anything think that Lens Studio will follow suit due to COVID? We work directly with clients that are suffering greatly during this time and need our services to boost engagement, so we want to get some insight on whether or not Lens Studio plans on halting approvals at all? And if so, how long?
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Is this issue causing Lens Studio to crash?
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
As far as i know, Lens studio team is working from home. but pretty sure someone from their team can confirm your question.
Hey devondavies,
We are as dedicated as ever to helping you continue to create and submit your Lenses through Lens Studio, and we are continuing to support the Lens review process. We cannot wait to see what you create next!
Cheers,
Kaitlyn