I have a lenses that have been rejected for incorrect reasons Plz help
A simple lens to raise awareness of the danger of coronavirus with a Mauritanian song. No more, you added a face mask and a background that is a phrase that stay at home and the words in Arabic is know how to take care of your hand so why is it rejected?
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Sometimes the Lens Studio Team may make a mistake, which I believe they have done so. To fix this issue there a the following options:
~ If you still have the Lens Studio project saved to your computer, you can resubmit the Lens by going to "Publish Lens > Update Existing > Pick a Lens to Update > Upload" and the Lens will go through the Submission Stage and hopefully it should be fixed up, if you still have the same issue go to the next option
~ Reach out to the Lens Studio Team at lensstudio-support@snapchat.com and make sure to include the Lens ID and let them know that you think your lens got unfairly rejected
I hope your Lens issue can be fixed, John @k540076
the other fake story app removing any corona related lenses, I think it’s the same situation here
Thank you I have followed the steps you mentioned
I really hope that the lens is will back
I hope so too, let me know the outcome 👻
the similar case is here I am also facing this issue because I tried to upload so many lenses there but the sixty percent of themes were rejectedhere without any reason can you plz guide me about it.